Order Processing

All items are made to order. Please allow 2–5 business days for production before your order is dispatched.

Shipping Destinations

We ship internationally, delivering directly to customers worldwide.

Shipping Costs

Shipping rates are calculated and displayed at checkout based on your delivery address and selected shipping option.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees determined by your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Tracking

Once your order has shipped, you’ll receive a tracking number so you can follow its journey to you.

Faulty or Incorrect Items

If your order arrives damaged, defective, or incorrect, we are happy to help.

Please contact us within 7 days of delivery and include:

• 
  Your order number
  
• 
  Clear photos showing the issue
  

Once reviewed, we will arrange a replacement or refund at no additional cost to you.

Suitable for hand or machine washing in cold water. Wash gently with similar colours.

Maximum washing temperature: 45°C.

Our pieces are created through a carefully selected production partner who specialises in made-to-order garments. Each item is produced specifically for your order, allowing us to minimise waste and focus on quality over excess.